Employee Spotlight: Marci Reynoso

Originally from Bakersfield, Marci Reynoso moved to the Central Coast to start anew in a beautiful environment. She began her career with Martin Resorts at the Shore Cliff Lodge, where she worked for about a year until becoming pregnant. After her maternity leave, Marci returned to work to find out that the Paso Robles Inn was hiring. She immediately jumped at the chance to be closer to her home in Atascadero and has been working there since 2008. Balancing Act Serving as the Paso Robles Inn‘s Guest Service Supervisor, Accountant, and Sales Assistant, Marci wears many hats, and she pulls…

Employee Spotlight: John Riedel

When the going gets tough, John Riedel gets going. For three years, John has served as Shore Cliff’s Maintenance supervisor, leading and training his staff to keep the hotel beautiful. The fine leadership skills he’s developed over his time with Martin Resorts are the exact reason that  John is being recognized during Customer Service Appreciation Week as one of our MVPs, and we couldn’t be happier to give him the credit he deserves. The Golden Rule When nominated, General Manager Barbara Parra shared just what makes John such a special employee, saying, “John handles everything with a smile on his face especially when things get…

Employee Spotlight: Tina Jenkins

The Sign After moving from Orange County to Nipomo, Guest Services Associate Tina Jenkins was tired of commuting from Nipomo to Lompoc every day for several years of her life. Tina had been searching for work closer to home and it was during this commute one day that she finally got the sign she’d been waiting for. One day, Tina was driving through Pismo Beach on her way to Arroyo Grande to drop off a resume and then heading to lunch in San Luis Obispo when she received a text message from her old friend Valerie, who she hadn’t seen in months and who…

Employee Spotlight: Becky Tunnel

Customer Service Appreciation Week With five premier hotels located across the beautiful Central Coast, Martin Resorts has one goal that unites each and every one of our properties: to provide the best guest experience in San Luis Obispo County. With this in mind, the mission of Martin Resorts is to promote a contagious spirit of hospitality enriching the lives of our employees, our guests, and our community, one experience at a time.   To achieve this, our team members live their everyday lives by five core values: Leadership, Empowerment, Authenticity, Distinction, and +HUMM. Leadership means always doing the right thing and accepting…

Employee Spotlight: Hallie Broadstone

Restaurant Roots Having grown up working in restaurants, Hallie Broadstone, Front of House Manager for the Paso Robles Inn Steakhouse, knows hospitality like the back of her hand—and it shows. When Hallie was only 1.5 years old, her mother worked as a waitress in a restaurant called Whiskey Creek in the small town of Bishop, California. The restaurant has and always will hold a special place in Hallie’s heart because it was there that her mother met Hallie’s step-father, who worked in the kitchen at the time. Eventually, Whiskey Creek became Hallie’s first restaurant job. During her four years there, she learned…